Disability Information & Advice Line


Tel: 01977 723933 /34
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Latest News

DIAL Wakefield will be updating their client and member database and asks that existing clients and members, and those interested in becoming a member, provide DIAL with their full contact details by email or by phone on 01977 723 933.

Download the DIAL end of year report 2018

We are pleased to announce that our staff and volunteers have helped clients to maximise their income and secure over £2 million in disability benefits this year.

Contact DIAL

You can contact us if you would like to become a member of DIAL, or learn more about what DIAL does for the disabled community across the Wakefield district.

Many thanks for your assistance.

David Francis MBE
Company Secretary
DIAL Wakefield

2nd Edition DIAL Wakefield Brochure Nov 2016

Please Download Here
PDF Version Here

About Us

  • We provide a free, comprehensive, confidential, independent advice and information service to disabled people, their carers, families, friends and other professionals.
  • We help people to make informed choices and take control of their well-being.
  • Our service is provided by people who have personal experience of disability and/or caring roles. They have the skills and expert knowledge to advise on a range of disability issues.
  • DIAL Wakefield covers the Wakefield Metropolitan District Council area.
  • DIAL is currently funded by Wakefield MDC and NHS Wakefield District.
  • We are a Registered Charity, Company Limited by Guarantee and a voluntary organisation. A Trustee board is responsible for the overall management of the organisation. The majority of the Trustee board, staff and volunteers are either disabled or have experience of disability.

Our History

In the 'Year of the Disabled' 1981, a group of people with disabilities met with the then Wakefield Council for Voluntary Services, to discuss ways of providing and maintaining an advice and information service for people with disabilities.

The hard work started in 1981 to bring the project together. Funding was found along with premises and a Steering Committee was formed. In early 1984, Wakefields first telephone advice line for people with disabilities was born. It had one paid worker who worked tirelessly to build the foundations of the service. Since the first day (which recorded a total of 3 telephone calls) dedicated staff and the invaluable support of committed and spirited volunteers, have seen the quality and range of services we provide go from strength to strength.