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Drop-in Information Service
Our drop-in information service is available at our office:
Monday - Thursday
10 - 12:00am & 1:00 - 4pm.
If you attend with a benefit form to complete you will need to make an appointment for its completion.
Latest News
Important Update : Current ServicesIn order to keep everyone safe we are continuing to provide our telephone and email service.
The Dial office is currently unable to accept visitors other than those to whom we have given a pre-arranged appointment.
Please monitor this page for further information.
VOLUNTEERS WANTED!
WANT TO MEET NEW PEOPLE, LEARN NEW SKILLS AND BUILD YOUR CONFIDENCE? THEN VOLUNTEER WITH US AT DIAL WAKEFIELD
We are looking for individuals who care about others, people who are good listeners and can offer their time and support to become reliable members of our friendly team.
If you would like more information please contact us on 01977 723933 or email us
Download the DIAL end of year report 2023
We are pleased to announce that our staff and volunteers have helped clients to maximise their income and secure over £1.7 million in disability benefits this year.
Contact DIAL
About Us
- We provide a free, comprehensive, confidential, independent advice and information service to disabled people, their carers, families, friends and other professionals.
- We help people to make informed choices and take control of their well-being.
- Our service is provided by people who have personal experience of disability and/or caring roles. They have the skills and expert knowledge to advise on a range of disability issues.
- DIAL Wakefield covers the Wakefield Metropolitan District Council area.
- DIAL is currently funded by Wakefield MDC and NHS Wakefield District.
- We are a Registered Charity, Company Limited by Guarantee and a voluntary organisation. A Trustee board is responsible for the overall management of the organisation. The majority of the Trustee board, staff and volunteers are either disabled or have experience of disability.
Our History
In the 'Year of the Disabled' 1981, a group of people with disabilities met with the then Wakefield Council for Voluntary Services, to discuss ways of providing and maintaining an advice and information service for people with disabilities.The hard work started in 1981 to bring the project together. Funding was found along with premises and a Steering Committee was formed. In early 1984, Wakefields first telephone advice line for people with disabilities was born. It had one paid worker who worked tirelessly to build the foundations of the service. Since the first day (which recorded a total of 3 telephone calls) dedicated staff and the invaluable support of committed and spirited volunteers, have seen the quality and range of services we provide go from strength to strength.